We can be contacted 24 hours a day, 7 days a week, 365 days a year at

Telephone: +65 3112-1688
Email: gethelp@fredrikmarine.com

Contact Us

Primary contact us form for enquiries
  • Please leave your phone number if you require us to get back to you urgently. Alternatively, you may call our 24 hour hotline at +65 3112-1688
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Reaction & Response Time

RegionReaction
(Time-to-answer)
Response
(Time-to-attendance-on-vessel)
Singapore3 hours4 hours
Indonesia, Malaysia3 hours18 hours
Southeast Asia
(Brunei, Thailand, Cambodia, Philippines, Vietnam, Myanmar)
3 hours2 days
East Asia
(China, Hong Kong, Macau, Japan, South Korea, Taiwan)
8 hours3 days
Australia8 hours3 days
South Asia
(Bangladesh, India, Sri Lanka)
8 hours4 days
International Ports
(with daily flights)
8 hours4 days
Remote Ports
(Papua New Guinea, Congo, Islands of Micronesia or any ports with irregular flights)
8 hours1 week